Privacy Policy Effective Date: May 12, 2025
The Brow House ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (www.thebrowhousesarasota.com) and interact with our services.
Information We Collect
We may collect the following types of information:
● Personal Information: Name, email address, phone number, mailing address, and other contact details provided when interacting with our services.
● Payment Information: If you make a purchase, we collect payment details necessary to process transactions securely.
● Usage Data: Information on how you interact with our website, such as IP addresses, browser type, pages visited, and other analytics data.
● SMS Communication Data: Information related to SMS communications if you opt-in to receive text messages from us.
How We Use Your Information
We use the collected information to:
● Provide, maintain, and improve our services.
● Process purchases.
● Send updates about our events and services.
● Respond to inquiries and provide customer support.
● Comply with legal requirements.
Data Sharing and Security
● We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist in our operations (e.g., payment processors) under strict confidentiality agreements.
SMS Compliance Statement
● No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms and Conditions
● By providing your mobile phone number, you consent to receive SMS messages from The Brow House related to updates on our events and services.
● We may also use SMS to respond to inquiries and provide customer support.
Message Frequency
● Message frequency may vary.
Message and Data Rates
● Standard message and data rates may apply depending on your carrier.
Opting Out
● You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
● If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at (941) 554-8205
Privacy Policy
● Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.
Your Rights and Choices
You have the right to:
● Access and request a copy of your personal information.
● Request corrections or updates to inaccurate data.
● Request deletion of your personal information, subject to legal and operational requirements.
Changes to This Privacy Policy
● We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
The Brow House
Website: www.thebrowhousesarasota.com
Phone: (941) 554-8205
Address: 1853 Fruitville Rd, Sarasota, FL 34236